【eSIM】Singapore, Malaysia, Thailand & Indonesia 5G High-Speed Light Unlimited Data Travel seamlessly across Singapore, Malaysia, Indonesia (including Bali), and Thailand with daily 500MB of high-speed data, followed by unlimited usage at reduced speeds

Product introduction
This eSIM is specially designed for Southeast Asia, covering Singapore, Malaysia, Thailand, Bali, and Indonesia. It offers a light-use data plan with 500MB of high-speed data per day, after which the speed is reduced to 128Kbps. The data resets automatically each day, making it ideal for short trips and light internet usage. Whether you're traveling anywhere in Southeast Asia, this eSIM ensures a reliable internet connection, keeping your journey smooth and worry-free.

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Purchase Process

1. Please provide your email address when placing the order.
2. After payment is completed, the system will automatically send the QR code to your email.
3. Scan the QR code to add the mobile plan.
4. How to scan the QR code with your iPhone (using the same device).
5. After arriving in Japan, activate the plan to start using the internet.
6. If you have any questions, feel free to contact our customer service.

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Pay attention to things

• 【Strong Recommendation】
  Upon arrival at your accommodation, we strongly recommend that you switch to the provided Wi-Fi as soon as possible. This will ensure a more stable and smooth internet experience throughout your trip.
• QR codes are non-refundable once issued.
• After completing your purchase and payment, the system will automatically send the QR code to the email address you provided. (If you don’t see it, please check your spam/junk folder.) The QR code is valid for 30 days.
• An internet connection is required to install the eSIM. You can use Wi-Fi to scan the QR code and enable roaming.
• Once the QR code is scanned, it will be permanently bound to that device and cannot be transferred or restored.
• Please ensure your phone supports eSIM (iPhone XR or later). Phones from Mainland China, Hong Kong, and Macau, as well as some other regional versions, may not support eSIM. No refunds will be given if your device is incompatible due to lack of prior verification.
• If you are unable to use the service upon arrival, please contact customer support immediately. Refund requests without prior contact will not be accepted.

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Product Specifications

• Data Flow: Daily data plan – after 500MB of high-speed data usage, speed will be reduced to 128Kbps for unlimited use. Data resets automatically at midnight (UTC+8) each day.
• Usage Calculation:
• The validity period begins once data roaming is activated, with Day 1 counted from the day of arrival (reset at 00:00, UTC+8).
• Carriers:

Singapore	Singtel
Malaysia	Maxis
Indonesia	Telkomsel
Thailand	AIS

• Hotspot Sharing:Supports only one device; compatibility not guaranteed across all models.
• Network Speed:Automatic switching between 4G/LTE/5G, depending on local coverage and device support.
• APN:mobile (typically auto-configured; no manual setup required)
• Voice Call Function:Not supported
• Coverage Area:Please refer to the list of supported countries.
  Note: Signal strength may be weaker in remote islands, rural areas, and mountainous regions, and can be affected by terrain, buildings, user density, and weather conditions.

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Redemption Process

1. Receive the QR Code sent to the mailbox (if you have not received any junk mail or search for "Voya").
2. We started the construction the day before the release.
3. iPhone route: Set > Line > Add eSIM > Describe QR Code.
4. Complete the new plan of the project, and you can hit the road in a moment.
    

List of hand models that support eSIM - > Click me to inquire 

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The following iPhone to add the eSIM step by step (depending on the model):

Step 1: Go to Cellular Settings

• Open the Settings app
• Tap Cellular (or Mobile Data)

Step 2: Add an eSIM Plan

• In the Cellular settings screen, select Add eSIM (some versions may show Add Cellular Plan)

Step 3: Scan the QR Code

• Use another device (computer, tablet, etc.) to open or display your eSIM QR code, or print it out
• Use your iPhone’s camera to scan the QR code
• Once the scan is complete, your iPhone will display the available mobile plan. Confirm the details and tap Add Cellular Plan

Step 4: Confirm Addition of the Plan

• Tap the Add Cellular Plan button
• Your phone will automatically add the eSIM to your list of cellular plans

Step 5: Customize the Label

• The system will prompt you to assign a label to the plan (e.g., “Voya”)
• Enter a custom label for easy identification

Step 6: Confirm Label Setup

• After naming the label, tap Done
• You will now see the newly added Voya(or your custom label) in the list of cellular plans

Step 7: Choose a Default Line

• Set a default number or main line if needed (you may choose to use this plan as your primary number)
• For iMessage and FaceTime, select the desired plan (e.g., Voya), then tap Continue

Step 8: Default Number Selection

• If needed, designate Voya as your default line (primary number)
• After selection, tap Continue

Step 9: iMessage and FaceTime Setup

• Choose the plan you want to use for iMessage and FaceTime (e.g., Voya)
• Tap Continue

Step 10: Mobile Data Selection

• Select Voya as the primary plan for mobile data
• Tap Done

Step 11: Verify the New Plan

• Go back to Cellular settings
• You should now see Voya (eSIM) listed
• Tap Voya to view its details

Step 12: Enable Data Roaming and Wait for Network Connection

• In the Voya detailed settings, turn on Data Roaming
• Wait 3–5 minutes for your phone to automatically search for and connect to the foreign mobile network
• Once signal and network indicators appear, your internet connection is ready

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Re-evaluation:

• Whether the iPhone and iOS versions support eSIM.
• If you join the plan first in the exchange, do not use the manga before leaving the exchange. Just arrive at the destination and then return.
• In case of security or malfunction, remove the existing eSIM or reset it first.
• If you encounter during use, Connect to Wi-Fi Customer Service.

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FAQ

Q: Can you place an order first?
A: Can. After receiving the QR Code, you can check it first, but do not use it before arriving at the place.

Q: Is it installed on the original SIM of the warehouse?
A: No. If you originally used eSIM, please switch back to the original Taiwan plan through the "Definition > Line Service > Line Service", and then use Voya after shipping.

Q: Is the QR Code lost or not?
A: Remove the existing eSIM scheme first, and then re-trace it. If it is still lost, you can set "Set > General > Move or Reset iPhone > Reset".

Q: Is the security label "in use" used?
A: If the code is used in the security operation of Voya, the method may be used. It is enough to cut the code to Voya.

Q: Do you want to show E or 3G?
A: It ' s a normal image, because the package cannot be received outside Taiwan. The package shows 4G when it is shipped out.

Q: Is it still under the law outside the International Law?
A: The warehouse has completed all the security steps. In the "line service", it will be completed in a while. For example, if you plan for a large scale in China, you will need to complete the "China International Communication".

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Disclaimer

• If you experience issues while using the service abroad, please contact us immediately via airport/hotel Wi-Fi. We are unable to assist after your trip has ended.
• Network quality may be affected by terrain, building obstructions, and network congestion. If you have concerns, we recommend not purchasing.
• This store only resells international telecom plans and has no control over the coverage or service quality provided by the telecom operators. No compensation will be provided for service disruptions.
• If service is temporarily unavailable due to telecom operator system maintenance, we are not responsible for any compensation.
• The issuing provider reserves the right to modify product details without prior notice. We do not bear responsibility for such changes.
• If the product is unusable due to improper installation or failure to follow instructions, we can assist with setup only, but cannot provide compensation.
• Dual SIM devices may not be compatible. Please disable your original SIM card before use. Multiple eSIMs cannot be activated simultaneously.
• Hotspot sharing is not recommended. If issues occur due to sharing, we will not be able to offer support.